Decor Emirates

Frequently Asked Questions (FAQ)

1. What is is an online store specializing in artificial plants and decorative pots. We offer a wide range of high-quality products to enhance the beauty and functionality of your space.

2. How do I place an order?

To place an order, simply browse our website, select the items you want, and add them to your cart. Once you’ve finished shopping, proceed to checkout, where you’ll provide your shipping and payment information.

3. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards.

4. How can I track my order?

You can track your order by logging into your account on our website and accessing the order history. We will also send you email updates with tracking information as your order progresses.

5. What is your return policy?

Please review our dedicated “Terms & Conditions” page for detailed information on our return and exchange procedures.

6. Do you offer international shipping?

Yes, we offer international shipping to a variety of destinations. Shipping costs and delivery times may vary depending on your location. For more details, please contact us.

7. How can I contact your customer support team?

Visit our “Contact” page for more information.

8. Do you have a showroom where I can view products in person?

We primarily operate as an online store, but we will provide a showroom in near the future.

9. Are the products on your website in stock and ready to ship?

We make every effort to keep our product listings up to date. However, product availability may vary. You can usually see the current stock status on each product page.

10. Can I cancel or modify my order after it’s been placed?

Order modifications or cancellations are possible if your order hasn’t been shipped yet. Please contact our customer support team as soon as possible for assistance.

Select your currency
USD United States (US) dollar
Select the fields to be shown. Others will be hidden. Drag and drop to rearrange the order.
  • Image
  • SKU
  • Rating
  • Price
  • Stock
  • Availability
  • Add to cart
  • Description
  • Content
  • Weight
  • Dimensions
  • Additional information
Click outside to hide the comparison bar